Payment

Whether you need to make a payment, request a refund or apply for an exemption on your charges, you’ll find the answer here.

Do it quickly and easily with our online form.

Pay now

Spread the cost across simple, reliable monthly payments.

Get set up

From a bank transfer to the Post Office PayPoint.

Learn more

Provide us with your Remittance information.

Get started

If we owe you a refund you can request it here.

Get in touch

The scheme helps charities with the cost of their bills.

Start your application

We’re fully committed to improving our environmental performance and are certified to ISO 14001:2015. You can find out more in our environmental policy. Our Solutions team are certified to ISO 9001:2015 and ISO 45001:2018.