News & insights

Browse the latest news from Business Stream as well as case studies examining a wide range of customer success stories and insightful articles from the water sector.

Stack of folded newspapers
Icicles hang from a tree branch over frozen water with trapped leaves.
  • Water news

Turning a dry summer into a winter of water recovery

Find out how smart seasonal planning can help businesses improve resilience and make savings.

3 Mar 2026
Four people wearing headsets work at computers in a bright office.
  • Company news

Our Customer Care Charter is creating better journeys

Discover how our 12 commitments are driving meaningful positive change for our customers.

24 Feb 2026
Smart meter
  • Water news

What is smart metering?

Learn how this important technology provides greater visibility, efficiency and control over water use.

17 Feb 2026
sink with water tap running
  • Water news

Unblocktober | A powerful call to action

Join the movement and help reduce drain blockage, while supporting a greener future.

10 Feb 2026
Jo wearing a black shirt with a colourful pattern and a blue lanyard sitting at a table with several empty glasses and a glass pitcher, smiling.
  • Water news

Shaping the future of water

A conversation with Jo Osborn, Head of Policy and Research at Waterwise.

3 Feb 2026
Panel at Sustainability Live London with six speakers and sponsor logos in the backdrop.
  • Water news

Spotlight on water at Sustainability Live 2025

Exploring the role of water in business decarbonisation and net-zero strategies.

27 Jan 2026
Person in a red jacket pouring water from a glass pitcher into a glass, with the Business Stream logo in the background.
  • Water news

Small changes that drive smarter water use

Simple steps that can make a big difference to water efficiency and the bottom line.

20 Jan 2026
Two smiling colleagues in an office setting: one seated at a desk wearing a headset and the other standing beside them.
  • Water news

Water wholesaler vs. water retailer

Understanding the difference and why it matters.

13 Jan 2026
Medical person washing hands in sink
  • Case Study

NHS Lanarkshire & Scottish Water

A collaboration in emergency response resilience training to enhance crisis readiness.

Close-up of dry, cracked earth showing signs of extreme dryness and lack of moisture.
  • Water news

The stages of drought & what they mean

Learn why it means more than just a lack of rain and what your business can do to tackle it.

1 Jan 2026
A close-up image of water cascading down a waterfall with splashes and droplets captured in mid-air. The water appears clear and blue.
  • Water news

Empowering businesses to lead on water stewardship

What it means and why now is the time to step up, reduce risk and build resilience.

30 Dec 2025
A yellow garden hose with a grey and yellow nozzle attachment is coiled on grass. The background shows some greenery and blurred foliage.
  • Water news

What temporary use bans mean for business

Also known as hosepipe bans, they can be an important efficiency driver and opportunity for business leadership.

22 Dec 2025
Loch Lomond from high up looking northwest with sunburst right of frame

Find out more

Keep exploring our website to find out how Business Stream is naturally better for Business Water.